Coffee = Starbucks

5 Success Tips 

-Do it your way!-

"Have your own coffee the way you want it"

-Every details is important-

"Retail business is about details" by Howard Schultz

Constantly looking at the condition of the cafe

-Surprise and delight-

Customer : *drop his drink*

Waitress / Barista : "Let me help you and make the new one for you"

Customer : oh you don't need to do that, it's almost done

Waitress / Barista : It's okey, I'll make a new one free for you

Customer : This is one of the reason I buy Starbucks' stock

-Open to criticism-

"Don't mind citicism

If not true, ignore i

If it's not fair, don't get offended

If it's not grounded, smile them away

If proven, so learn"

-Leave your mark-

"Each of the local store must relate with the environment and bring good impact"

xoxo